Legal
Privacy policy
We collect only the personal data we need to process and deliver your order, and we never sell it.
Last updated 13 October 2026
What we collect
Your name, email address, delivery address, optional phone number, order history and the research use declaration recorded at checkout. If you create an account, we also store a securely hashed password.
Why we use it
To process and deliver orders, match bank transfer payments, respond to enquiries and meet our legal and accounting obligations. The lawful bases are performance of a contract and legal obligation.
Who we share it with
Our delivery carrier, our email provider and our hosting providers, each only as needed to provide their service. We do not sell personal data.
Cookies
We use essential cookies only: one to remember your research use confirmation, one for your basket, and one to keep you signed in. We do not use advertising or tracking cookies.
Your rights
You may request access to, correction of, or deletion of your personal data, subject to our legal record-keeping obligations. Contact us using the details on our contact page. You may also complain to the Information Commissioner's Office (ico.org.uk).
For laboratory research use only. Not for human or veterinary use.